If you installed Studio using the UiPathStudio.msi installer with the Robot in user mode or you are using the Community Edition of Studio, you can connect Studio and the Assistant to Orchestrator by signing in to your UiPath account:
- Click
on the upper-right side of the Studio window, and then click Sign in. To find out more information about signing in, click Learn more.- To use a custom URL instead of the default
https://cloud.uipath.com, enter the URL in the Service URL field. - To connect to Orchestrator with your machine key, click Use Machine Key.
- To use a custom URL instead of the default
- A new page opens in your web browser. Complete the sign in procedure, and, when prompted by your web browser, click Open UiPath to return to Studio.
After you sign in, an icon with your initials is displayed on the upper-right side of the Studio window. To sign out and disconnect from Orchestrator from both Studio and the Assistant, click the icon, and then select Sign Out.
Connecting to Orchestrator with Your Machine Key
If you installed Studio using the UiPathStudio.msi installer with the Robot registered as a Windows service, you can only connect to Orchestrator with your machine key:
- Click , and then click Connect.
- Enter the Orchestrator URL and Machine Key, and then click Continue.
- If you want to activate a local license key, click Use License Code.
Note:
The option to connect to Orchestrator with the machine key is available only if you are an administrator on your machine.
Common Sign-in Errors
This section documents errors you may encounter when you try to sign in to your account. Select an error to view information about its cause and available solutions.
Interactive sign-in is not enabled for this tenant. Enable it from the Orchestrator settings, or connect using the machine key.
Cause
Authentication is not enabled in the tenant you are trying to sign in to. This may occur if the tenant was created in an older version of Orchestrator, before the introduction of the interactive sign-in feature.
Solution
Do one of the following:
- In Orchestrator, go to Tenant > Settings > Security , and then select Allow both user authentication and robot key authentication.
Note: Only an administrator can perform this task. - In the Studio Sign-in screen, select More Options > Connect to Orchestrator to connect using your machine key instead.
Interactive connect is not available.
Cause
The Robot is installed in service mode. Interactive sign-in is supported only if the Robot is installed in user mode.
Solution
Do one of the following:
- Run the installation again and make sure to select the User mode Robot installation type. For more information, see Install Studio.
- In the Studio Sign-in screen, select More Options > Connect to Orchestrator to connect using your machine key instead.
Locally unlicensed Studio Enterprise Edition cannot acquire a license from Orchestrator Community Edition. Please use Studio Community Edition.
Cause
You installed Studio with the Enterprise Edition UiPathStudio.msi installer and you are trying to sign in to your Community Cloud Orchestrator.
Solution
Do one of the following:
- Connect to an Enterprise Cloud Orchestrator account.
- Uninstall Studio and reinstall it using the Community Edition
UiPathStudioSetup.exeinstaller. For more information, see Install Studio.
No robot configured for the current user.
Cause
You are trying to sign in but no attended robot is configured for your user in Orchestrator.
Solution
In Orchestrator, edit the current user, select the option to create an attended robot for the user, and select a developer license type for which a license is available. You can check license availability by going to Tenant > License.
Note: Only an administrator can perform this task.
Robot does not exist.
Cause
You are using a classic robot defined in Orchestrator using the classic method or via the Windows user and you are already connected to Orchestrator with a machine key. When you then sign in from Studio, a different username is sent to Orchestrator
Solution
Do one of the following:
- Sign out, and then, in the Studio Sign-in screen, select More Options > Connect to Orchestrator to connect using your machine key.
- In Orchestrator, set up a modern robot configuration instead of the classic one, and then sign in again.
Note: Only an administrator can perform this task.
Cannot acquire a license.
Cause
You are trying to sign in but your user is not properly configured to acquire a license from Orchestrator.
Solution
In Orchestrator, edit the current user, make sure the option to create an attended robot for the user is selected, and select a developer license type for which a license is available. You can check license availability by going to Tenant > License.
Note: Only an administrator can perform this task.
No such host in known.
Cause
Connection to Orchestrator could not be established.
Solution
Make sure your Internet connection is working.
Updated about a year ago