This page explains how to fix issues you might encounter when running automation in Citrix environments.

Virtual channels blocked by default

Description

Starting with Citrix Virtual Apps and Desktops 7 2109, all the custom virtual channels are blocked by default.

If you upgrade to this new Citrix version, the existing automation in Citrix via UiPath Remote Runtime stops working.

Solution

The UiPath virtual channel must be added to the allow list policy. This can be done by following the instructions here.

The value below must be added to the allow list policy.
UIPCTX,<UiPathRemoteRuntime-Install_Path>\UiPathRemoteRuntime.exe

For example:
UIPCTX,C:\Program Files (x86)\UiPath\RemoteRuntime\UiPathRemoteRuntime.exe